DOES pOpply™ SHIP AS SHOWN or EXPLAINED?
We pride ourselves on the most beautiful, yet safe packaging possible. We understand that you may be purchasing for gifting and we take that all into consideration as we make our choices in packaging and supplies. Extra padding will be added for shipping purposes and each product will be individually packaged for shipping. Before gifting, you may choose to unpackage and reset if you would like.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Orders take 3-5 business days to arrive via standard shipping, depending on where it’s going. If you select one of our expedited shipping options, we will fulfill orders placed before 12n EST the same business day, otherwise they will be fulfilled the next business day. If you selected international shipping, the order will ship either via Standard or Express, depending on which option you opted for.
Our warehouse ships Monday – Friday, 9a – 5p EST and is closed Saturdays and Sundays, but during PEAK seasons/holidays, the warehouse will run on Saturdays to help better serve you. Please note UPS does not pick up on Saturday so this time in our warehouse is spent packing and preparing to speed us up all around.
WHERE DO YOU SHIP?
We ship anywhere in the United States including Hawaii and Alaska! as well as Canada. If you don’t see your country listed, we can ship international on a case-by-case basis for an additional fee, so email email@example.com if you need help and we’ll see what we can do!
HOW DOES INTERNATIONAL SHIPPING WORK?
As long as you are shipping to one of the above countries, you can choose from either Express or Standard international shipping. We ship with all duties + taxes prepaid to avoid any issues at customs, so the recipient just gets to enjoy their order. Note that we are only able to ship to ONE international address per order, so please place separate orders for each individual address.
Need to cancel or make an adjustment? Let us know right away, and we’ll do our best! email firstname.lastname@example.org or call 1-800-. Unfortunately we’re unable to make any changes once an order is sent to our warehouse, ’cause we’re working quickly to get it to your doorstep!
METHODS AND TRANSIT TIMES
UPS / 4-7 days *
*Please note that this isn’t an expedited shipping method.
● $10 flat rate shipping in the contiguous USA on all orders
SOME IMPORTANT NOTES!
● Orders placed after 5pm will process the following business day
● The pickup day does not count as a day in transit-expedited shipments may take one
additional business day.
● We’re not responsible for UPS shipping delays.
● Customs fees and duties are the customer’s responsibility.
● UPS does not ship on weekends.
●UPS cannot deliver to PO boxes – a valid street address is required!